Safety Recommendations
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Verify passenger identity before starting the trip
Always confirm the passenger's name and destination before they enter your vehicle. Ask them to tell you their name rather than you saying it first.
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Keep doors locked until passenger is verified
Use your door lock controls to keep all doors locked until you've confirmed the correct passenger is approaching your vehicle.
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Trust your instincts
If something feels off about a passenger or pickup location, cancel the ride. Your safety is more important than your acceptance rate.
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Maintain your vehicle in good condition
Regular maintenance ensures your car won't break down in unsafe areas. Keep emergency supplies including a phone charger, first aid kit, and flashlight.
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Know your surroundings
Familiarize yourself with the areas you drive in. Avoid accepting rides to locations you're uncomfortable with, especially late at night.
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Use a dashcam
Install a dashcam that records both the road and the interior of your vehicle. This protects you in case of disputes or incidents.
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Don't share personal information
Keep conversations professional and avoid sharing details about your schedule, home address, or other personal matters with passengers.
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Stay alert and avoid distractions
Don't use your phone for non-navigation purposes while driving. Stay focused on the road and aware of your passengers' behavior.
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Set boundaries with passengers
Don't allow passengers to control your music, temperature, or route without good reason. You're in charge of your vehicle.
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Know how to use emergency features
Familiarize yourself with the emergency assistance features in your rideshare app. Know how to quickly contact 911 if needed.
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Limit late-night driving in unfamiliar areas
Late-night hours carry higher risks. If you choose to drive at night, stick to well-lit, familiar areas when possible.
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Keep valuables out of sight
Don't display cash, expensive electronics, or other valuables where passengers can see them. This reduces temptation and risk.